Support

Please register your theme for free enhanced support.  You can find answers to many questions on our documentation site.

We also offer Support Plans that can be used for anything you need on your store, like banner design or updates,
page content updates, product page templates, landing pages, design changes etc.

Use the search bar below to search our themes documentation for an answer to your query, or see the FAQs below.

Standard Support Plan

Standard Support Plan
from
£80
/month
Pre-planned changes
Scheduled well in advance
Requests scheduled within 10 working days
Tailor your plan

Priority Support Plan

Priority Support Plan
from
£120
/month
Priority requests
Completion within shorter timescales
Requests scheduled within 2-3 working days
Tailor your plan

FAQs

Featured Articles

How do I fix a broken theme feature?

How do I fix a broken theme feature?

Theme features can break, but why they break is not always clear. App integrations, theme bugs,...

What Happens After I Place an Order for Custom Development?

What Happens After I Place an Order for Custom Development?

To work on your store we need Administrator access and an API account, instructions for granting...

Camden 1.9.0: Now With Even More Features

Camden 1.9.0: Now With Even More Features

When we launched  Camden we knew it would be great. Not only did it appeal to the need from...

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