Support

Please register your theme for free enhanced support.  You can find answers to many questions on our documentation site.

We also offer Support Plans that can be used for anything you need on your store, like banner design or updates,
page content updates, product page templates, landing pages, design changes etc.

Use the search bar below to search our themes documentation for an answer to your query, or see the FAQs below.

Standard Support Plan

Standard Support Plan
from
£80
/month
Pre-planned changes
Scheduled well in advance
Requests scheduled within 10 working days
Tailor your plan

Priority Support Plan

Priority Support Plan
from
£120
/month
Priority requests
Completion within shorter timescales
Requests scheduled within 2-3 working days
Tailor your plan

FAQs

Featured Articles

Covent Garden 2.9.0: Elevate Your Online Store

Covent Garden 2.9.0: Elevate Your Online Store

Welcome to the latest release of Covent Garden, our popular BigCommerce theme! In this blog post,...

22 Savile Row 2.12.0: Exciting New Changes

22 Savile Row 2.12.0: Exciting New Changes

We are thrilled to announce the release of the latest update for the 22 Savile Row BigCommerce th...

Camden 1.1.0: Increase Your Conversions

Camden 1.1.0: Increase Your Conversions

Camden, our popular B2B BigCommerce theme, just received a major update - version 1.11.0. This lates...

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