Website Support

After your store is up and running, it’s important to keep it fresh and appealing to new and returning customers.

Taking one of these plans effectively gives you a team on hand to provide advice, template changes and feature updates for an affordable, predictable monthly fee. Each plan provides for an allocated amount of time per month if required. You can use the time in your plan for any of the platforms we support.

Standard Plan

Pre-planned changes

Scheduled well in advance

Requests scheduled within 10 working days

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Priority Plan

Priority requests

Shorter time-scales

Requests scheduled within 2-3 working days

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Happy Customers

“Working with Flair has been a godsend for my business. I know how to run my business and market and sell our products, but I am very weak from a technical perspective which is where Flair step in. Having Flair there and ready to help is more than just using a service for someone like me…Flair are the difference between stressing and worrying about the online aspect of your business and getting a good nights sleep knowing that you have someone watching your back.

I can’t speak highly enough about this company and the work they do. If you have been around the online space long enough then you will know how hard it is to find good and reliable developers and so finding Flair was so refreshing. They are 100% reliable and are always there for you and do great work.”


“Talking to Flair about support with moving our existing website to the BigCommerce platform gave me the confidence to go ahead. The monthly package fits well with our requirements and allows us to tweak and make layout and template changes with the confidence that everything will work as it should. Also being UK based means we are in the same time zone for quick communication.”


Still not sure?

You can find out more about our Support Plans on the Terms & Conditions page.

If you’re still unsure which plan is right for you then give us a call or drop us an email and we’ll be happy to help.

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